Terms & Conditions

TERMS AND CONDITIONS

Introduction:

These Standard Terms And Conditions (these “Terms”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”) and all transactions concluded through this website. You must not use this Website, if you have any objection to any of these Website Standard Terms and Conditions.

Through use of this website a Consumer acknowledges that he has read, understood and agreed to be bound by the Company’s terms and conditions as set out herein and amended from time to time.

Nature of Business:

Boeboe Products (Pty) Ltd (hereinafter referred to as “the Company”) provides the services and products listed on this website to Consumers (hereinafter referred to as “Consumers” or “Consumer”) who wish to purchase such services and products.

Agreement of Sale

An agreement of sale between the Company and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of the Company,

Availability of product

Unless otherwise stated, the products listed on this website are available only within the Republic of South Africa. All advertising is intended solely for the South African market.

The Company’s products will be supplied on an “as is” and “as available” basis, and in the order that orders are received on its Website. The Company will not be liable in any manner or form should it not be able to provide a specific product but will endeavour to find a suitable alternative for the specific needs of the Consumer.

The Company may, at its own discretion, permanently or temporarily discontinue any of its products without any notice to or input from Consumers and will accept no liability of any nature as a result of the discontinuation or modification of products.

Delivery Policy:

Subject to availability and receipt of payment, orders will be processed within four working days;

All orders are dispatched via the Post Office, courier service or international air mail as set out on this Website. A delivery being delayed is not a ground for return or refund. You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.

Return and Refunds Policy:

An order can be cancelled if payment has not been made yet for the order by the Consumer. Once payment has been made by the Consumer for an order, the order can only be cancelled before the order has been dispatched by the Company.

If a product is damaged or broken when you receive it, you must inform the Company within one working day of receiving it. We will then make arrangements for a replacement product to be sent to you on our account or to refund you in full for the damaged or broken product.

If you receive the wrong product you must contact the Company within one working day. The Company shall try to provide you with the correct product, if the error occurred due to a mistake by the Company.

Storage:

Upon delivery the Consumer should store the product in a closed and dry container.  Failure to adhere to the storage instructions will render the product unusable and such product will not be replaced by the Company.

Customer Privacy Policy:

The Company shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA).

The Company respects your privacy. This means that any and all of the personal information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to email us (see contact us).

Merchant outlet country and transaction currency:

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR).

Responsibility:

The Company takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Disclaimer:

It is our mission that all information on this website is as accurate and up to date as possible, and that all products promoted cause no harm to our customers or the environment. However, due to the possibility of human and technical error, the Company no responsibility for the accuracy or completeness of information provided on the website.

The company does not accept any responsibility for any adverse reactions or any harm that any of our products may cause. While we have taken every reasonable measure to ensure that the products promoted on this website are of the highest quality and safety, the recommendations on this site are not the advice of a medical practitioner or skin care specialist. We therefore advise the consultation of a medical practitioner if there is ever any doubt as to the use of the product.

Neither the Company nor any of its employers, agents or representatives make any representations, guarantees or warrantees, expressly, implied or tacitly, that allergies and allergic reactions to the products are excluded.

Use of the Website:

This site may be used by Customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

Country of Domicile:

This website is governed by the laws of South Africa and the Company chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: 382 Ridgeview Road, Waterkloof Ridge, Pretoria, 0181

Intellectual Property Rights:

The Company owns all rights to the intellectual property and material contained in this Website and/or on its products, and no party may make any use, adaptations or reproductions of its trade marks or copyrighted works, without the prior written consent of the company.

Severability:

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

Variation

The Company may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company contact details

Telephone: +27 061 505 7622
E-mail: info@boeboeproducts.co.za